Realtime operational visibility
Dashboard totals, parcel progress, attention queues, and activity update as work happens, so operations teams do not need to reconcile separate chat threads.
postgres_changes · cdcDelivery operations · Built for Myanmar
Delivery management software
A real-time, append-only operations platform for small-to-mid logistics teams. Every parcel, every scan, every signoff — on the record. Built around a six-step Golden Path and a three-fence authorization model that holds even when one layer fails.
Live · Realtime CDC
PHASE 01Upload
PHASE 02Assign
PHASE 03Scan
PHASE 04Verify
PHASE 05Audit
1Source of truth
for every parcel
6Steps from capture
to audit
4Operational roles
with clear access
LiveUpdates across
the delivery team
OnlineRider scans sent
to the live workflow
8 mo.Live operational
record retention
02 · How it works
From parcel intake
to verified delivery.
A consistent six-step workflow gives every parcel an owner, every handoff a record, and every completed delivery a clear verifier.
- 01CaptureCreate parcel records
- 02AssignChoose the responsible rider
- 03ScanRecord delivery at the destination
- 04NotifyAlert the originating uploader
- 05VerifyConfirm or flag the delivery
- 06AuditKeep every handoff on record
03 · Capabilities
Tools that keep daily
delivery work moving.
Built around the real handoffs between parcel uploaders, riders, verifiers, and administrators.
Manual and voice parcel entry
Uploaders can enter customer, phone, address, and COD details manually, or use Voice Mode to capture the same fields from a Burmese voice note before reviewing and saving the parcel.
manual form · voice modeBluetooth label printing
Print scannable parcel labels directly to supported ESC/POS Bluetooth thermal printers. Label reprint requests can queue locally for retry when needed.
esc/pos · bt 5300Rider assignment and scanning
Assign each parcel to the responsible rider, then record the destination scan against that exact assignment instead of relying on manual status messages.
point-to-point notifyVerified delivery completion
After a rider's destination scan, any uploader on the team—or a super-admin—can complete the parcel. Regular admins have read-only oversight, while exception changes are reserved for super-admins and remain traceable.
rls · trigger · rpcComplete operational record
Every parcel transition keeps its actor and timestamp, giving the team a dependable history for daily follow-up and operational review.
v_audit_log_combined04 · Invariants
Protection at every step,
not just at sign-in.
Three independent safeguards control which parcels people can see, which status changes are valid, and which operational actions they can take.
Right people, right parcels
0008_rls.sqlUploaders can work across the full parcel list, riders see only their assignments, and read-only oversight roles can review the wider operation.
Only valid delivery transitions
0009_transition_trigger.sqlEvery status change is checked against the parcel's current state, the action being taken, and the staff member's role before the delivery record can move forward.
Controlled operational actions
0010_rpcs.sqlParcel creation, assignment, scanning, completion, reopening, and exception handling pass through guarded server functions that confirm who is acting before applying a change.
05 · Who uses it
Clear responsibility
at every handoff.
Uploaders, riders, administrators, and verifiers each have a defined part in the workflow, with access matched to that responsibility.
mobile
Uploader
Creates structured parcel records, attaches parcel photos, prints thermal labels, and works across the full parcel list to assign riders and complete delivered parcels after a rider scan.
mobile
Rider
Sees parcels assigned to them and scans each parcel's barcode at the destination. The scan records delivery, but the rider cannot mark the parcel complete.
web
Admin / Super-Admin
Regular admins have read-only visibility across the operation. Super-admins can reopen completed parcels and correct or remove parcel records when an exception requires it, with those actions recorded for review.
web
Verifier
Provides optional read-only oversight across parcels and their history without permission to change delivery state.
06 · Questions
Frequently asked,
answered tersely.
01What is Hi Delivery?
Hi Delivery is delivery management software for teams that need one structured workflow for parcel capture, rider assignment, destination scans, verification, and operational records.
02Which delivery businesses is it designed for?
It is designed for growing delivery teams, social-commerce parcel operations, shop networks, and local logistics businesses that are moving beyond chat messages and spreadsheets.
03Who can mark a parcel complete?
After the assigned rider records the destination scan, any uploader on the team—or a super-admin—can complete the parcel. Regular admins can review the operation but cannot change parcel state; exception changes such as reopening a completed parcel are reserved for super-admins and remain traceable.
04What happens when a rider has no internet?
Rider delivery scans are sent online through the validated workflow, so the rider needs a connection to confirm a scan. Label reprint requests can queue locally for retry.
05Can it print parcel labels?
Yes. Hi Delivery supports barcode labels through compatible ESC/POS Bluetooth thermal printers as part of the parcel capture workflow.
06How does Hi Delivery protect operational data?
Access is role-based: uploaders can work across the business's parcel list, riders see their assigned parcels, and oversight roles can review records. Delivery status changes must follow the approved workflow, and protected actions confirm the staff member's permission before changing a record.
07Does every parcel keep a history?
Yes. Parcel transitions retain the responsible actor and timestamp so administrators can review the delivery path and investigate exceptions.
One connected delivery workflow
Bring every parcel handoff
into one clear workflow.
Explore how Hi Delivery helps growing delivery businesses capture parcels, coordinate riders, verify outcomes, and keep the full operational record together.